HERO Units

The HEROs (Highway Emergency Response Operators) are the key component of the Georgia Department of Transportation's Incident Management program. As GDOT strives to reduce congestion on the highways, HEROs will respond quickly to incidents and clear the roads so that the normal traffic flow can be restored.

Funding for the HERO program has been provided by Congestion Mitigation/Air Quality (CM / AQ) Fund under the guidance of the Atlanta Regional Commission's (ARC) Incident Management Taskforce. The Taskforce members include the Federal Highway Administration (FHWA), GDOT, traffic reporters, emergency and first-response agencies and the private sector. State Farm® also provides funding support to the HERO program through sponsorship.