Do you record the traffic cameras? Can you send me a copy of the video that shows my accident?
No, we do not record any of the traffic cameras. We will not be able to provide any accident video.

The traffic map does not display correctly, or does not reflect current conditions.
Try clearing your browser’s cache (Control/Command + Refresh or F5), then restart your browser. Make sure you are using a supported browser. Try using the latest version of Internet Explorer, Firefox, Safari, or Chrome. If you still notice problems, please Contact Us.

How do I view cameras?
You can get to camera snapshots in one of two ways: by clicking "Cameras" from the top of the home page, or via our Real-Time Traffic Map. Use your mouse wheel or the left scroll bar to zoom. Since there are over 800 GDOT traffic cameras, not all cameras may appear at every level. If you don't see yours, try zooming in further. ALL GDOT cameras will appear once you are zoomed in to a certain level.

Camera snapshots are more than one hour old.
Occasionally, NaviGAtor may be temporarily offline during maintenance or system upgrades. We try to keep these interruptions limited to off-peak hours only. During this time, camera snapshots may not update. We make every effort to post updates to our "Travel Alerts" section or our Facebook page when there is scheduled maintenance.
Coming soon: We’re working on a streaming video solution that should let you view live streaming images of many traffic cameras. We expect this service to be available in 2015.

Is there a 511 mobile app?
Yes! We have a 511 mobile app for Android and iOS devices. Search “511 GA” in the app store. The Georgia 511 mobile app is the official traffic app of the Georgia Department of Transportation (Georgia DOT). It provides real-time access to Georgia DOT's traffic and travel information including:

How do I use the system if I am speech-impaired?
Speech-impaired callers can use the touch-tone back-up system to access all of Georgia 511's features. The system will list the main menu and submenu options with a corresponding number. You simply press the number that matches your choice. For Option 2, highway information, you can tell the system which road you want to hear information for by entering the corresponding interstate, state route or exit number at each prompt.

How do I use the system if I am hearing-impaired?
Hearing-impaired callers can dial 711 and access all of the 511 transportation information. 711 is the national three-digit number for access to Telecommunication Relay Services (TRS). Callers dial 711 and ask the operator to connect them to the 511 service. Once connected, the 711 operator acts as a go-between, relaying callers requests for travel information to the 511 system and then providing system responses back to the callers.

What can I do if my mobile service provider does not support 511?
Preprogram 877-MYGA511 (694-2511) into your phone.

Can I call 511 from my mobile phone?
Yes. To emphasize safety, we recommend calling 511 before leaving home or while your vehicle is stopped.

Does 511 have an 800# option?
Yes. Call 877-MYGA511. 877-(694-2511).

How often is 511 updated?
Information is updated every few minutes.

I called 511 from my mobile phone but I got a neighboring state's system. What happened?
When you dial 511 near a state border, you may get connected to either the state you are entering or leaving depending on cell towers. From Georgia 511, callers can transfer to Tennessee, Florida, North Carolina, South Carolina and vice versa.

How does the information available from 511 differ from the travel information I get on the radio and television?
The 511 phone system offers callers a broader range of information on traffic, trip planning, transit links and help requests.

How does 511 get its information?
The NaviGAtor system, road cameras, the Georgia State Patrol, Emergency 911 dispatch centers, HERO units, GDOT personnel and motorists all report incidents to the 511 network. Information on construction and lane closures come from the Georgia Department of Transportation. AMBER Alert information is provided through the Georgia Emergency Management Agency (GEMA). The National Weather Service provides details on major weather incidents such as hurricanes, snow and ice.

What can I do when the system cannot recognize what I'm saying?
Press 9 or say "Operator."

What roads are covered by the Georgia 511 system?
State and interstate routes across the entire state of Georgia are covered.