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The Transportation Management Center (TMC), located in
Atlanta, Georgia, is the headquarters and information clearinghouse for
NaviGAtor. Operating 24 hours a day, 365 days a year, the TMC is
committed to enhancing travel safety and transportation efficiency by
managing incidents, controlling traffic, and providing accurate
information to the traveling public.
TMC employees work behind the scenes to provide statewide incident
management through a three phase process.
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Phase 1: Collecting
Information |
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The TMC monitors the roadways and collects real-time
information from Video Detection System (VDS) cameras along the
interstates. Operators also gather information taking 511
calls from travelers regarding traffic congestion and roadway
incidents.
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Phase 2: Confirm and Analyze
Information |
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TMC employees must then confirm each incident by identifying
the problem, the cause and the effect it will have on the
roadway. The proper authorities, such as police, fire or HERO,
are notified so they can respond to the incident.
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Phase 3: Communicate the Information |
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The third step is communicating this information to
travelers, allowing them to make informed travel decisions,
through changeable message signs (CMS) on the roadways, the
NaviGAtor website, media relations, audio messages from 511
calls and the new 511 Georgia smart-phone app.
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